SIGThe Sourcing Industry Landscape

From Boredom to Chief Customer Officer w/ Gregory A. Mark

By January 6, 2019 January 7th, 2019 No Comments

Welcome to the latest Sourcing Industry Landscape podcast, hosted by Dawn Tiura.

Gregory Mark is the Chief Customer Officer at Zycus, a role that not many have heard of. On the podcast, he shares the reason his role was created and we take a journey to learn more about his unique career path and what keeps him motivated.

Prior to Zycus, Gregory is best known for being the CEO and Chairman of the Board of Hubwoo but started in the procurement industry back in the day of Commerce One.

After the sale of Hubwoo and his non-compete contracts were complete, Gregory found that he was incredibly bored and began looking for the perfect new company to join.

Gregory is passionate about people, success and the continued growth of the procurement industry. He provides his thoughts about the industry and the improvement possibilities he thinks are possible throughout the source-to-pay industry.

Key Takeaways:

  • Having worked for both, Greg discusses why he finds it more exciting to work within a non-publicly traded company.
  • Boredom drove Gregory to seek a higher cause. Learn about what motivated him to seek out a mission-driven company.
  • As the SaaS environment has matured, Gregory talks about why recurring revenue is the key to sustained growth.

About the Guest:

Gregory Mark, currently the Chief Customer Officer at Zycus, has extensive experience in growing and transforming global technology companies with an emphasis on strategy, global sales, customer success, and cross-cultural executive management. His strengths include servant leadership, strategic creativity, and results-focused execution. His areas of expertise include B2B digital platforms, collaborative business process automation, facilities maintenance and operations, and workforce optimization.

About the Company:

Zycus is a global network of top talent in business, design, and technology that enables companies to scale their teams, on demand. With $100+ million in annual revenue and triple-digit growth, Zycus is the largest fully distributed workforce in the world. The Zycus network includes thousands of designers, developers, project managers, and finance experts in more than 100 countries. To be accepted into the network, all Zycusers must pass a screening process that includes communication skills and a variety of technical exams specific to the applicant’s area of expertise.

Links and Resources:

Philip Ideson

About Philip Ideson

Philip founded Art of Procurement in 2015 as a way to empower procurement professionals at all levels to deliver change with confidence; whether from the inspiration of the popular weekly podcast that he hosts, or with targeted solution offerings that guide clients on their journey to transform the impact of procurement.