Implementing an effective operating model is critical for enabling procurement’s impact on the business. Procurement’s operating model–whether centralized, decentralized, or hybrid–should align with the business’s overall strategy and provide a guided framework while also allowing enough flexibility to adapt to market or organizational shifts. The procurement operating model of the future leverages technology, including AI, to enable seamless collaboration, transparency, and accountability across stakeholder networks and business units.
It also supports specialized category expertise, while creating a broad and comprehensive roadmap that allows procurement, and their stakeholders, to quickly and efficiently respond to new opportunities and challenges.
