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January 25, 2022
How to create a winning procurement experience
2021 was the year of the experience: user experience (UX), customer experience (CX), and supplier experience (SX). Each of them…
Kelly Barner has worked in procurement as practitioner, consultant and independent thought leader for nearly 20 years. She has collaborated with Philip Ideson since 2015, and in 2019 became AOP's General Manager. In addition to being one of the most prolific writers in the industry, Kelly owns Buyers Meeting Point and serves as the Business Survey Chair for the ISM-New York Report on Business.