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How Procurement Can Optimize the Management of Temporary Labor, with Terri Gallagher of Gallagher & Consultants

By February 2, 2016June 1st, 20202 Comments
Terri Gallagher temporary labor procurement

On this weeks episode of The Art Of Procurement, my guest is Terri Gallagher and we discuss how procurement can optimize the management of temporary labor.

Terri Gallagher is President & CEO of Gallagher and Consultants, an advisory firm that help companies build and implement end to end workforce management strategies.

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“Your workforce intermediary partner is going to be one of your most valuable assets, particularly when 25% or more of your workforce is now most likely temporary talent.”

In this episode, you will learn:

  • What makes up a contingent labor program
  • What is an MSP vs. a VMS
  • The minimum amount of temporary labor spend that a company needs to have before is makes sense to invest in a formal program with an MSP and VMS
  • Why the formal management of temporary labor through a contingent workforce program is becoming more of a necessity vs 5 – 10 years ago
  • What changes have there been in the workforce landscape and in organizations that make it critical to look at having the right strategy for optimizing as well as management of your total temporary workforce that may require engaging expertise that specialize in temporary workforce strategy
  • Benefits of utilizing technology and workforce intermediary expertise in outsourcing management of your temporary labor
  • How selecting the right workforce intermediary and technology mix contribute to bottom line results
  • What is the role of Procurement vs HR
  • Examples of where procurement have been particularly engaged in a way that brought value and not just processes
  • Examples that procurement and category leaders can do to positively influence the value that a company derives from its contingent labor program
  • Advice for someone in procurement who is going to market for an MSP and VMS solutions

Episode Transcript (PDF):

  • Click here to download a copy of today’s episode transcript (PDF).

Links and Resources:

Thanks for Listening!



  • Mark Trotter says:

    Hi Listened to the program and read the transcript

    The issues you raise interesting however I found the whole discussion concerning – procurement does have its own language and we do need to write that form when endeavoring to establish the rationale for our work but we don’t need to communicate using the terms to a wider audience.

    Trying to communicate that procurement is a critical part of all the processes in a corporate requires open and plain speech – after 30 years of trying to demystify the art and demonstrate just how we save money and create innovation I listened to the interview then reverted to the transcript because I found it easier to speed read.

    Some powerful and interesting points were made but listening I found they were diluted by the cosmetic language.

    Enjoyed the content and Terri has a good rationale

  • Philip Ideson says:

    Hi Mark,

    Thanks for listening, and for commenting. It is very much appreciated!

    You raise a very good point. I’m a big proponent of not talking the language of procurement when talking to those outside our profession, or those not involved in the every day procurement. However, it is easy to forget that, especially when the jargon being used is understood by both parties. I need to be cognizant of that when interviewing guests, to ensure that the content, messaging and learning is accessible to all and not clouded by industry-speak.

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