In the world of indirect spend management, there are few categories as complex – and high stakes – as facilities management. Delivery locations and sometimes provider networks are distributed and fragmented, making selection, implementation, and ongoing oversight especially difficult.
It is no wonder, then, that so many companies are tempted over to “the dark side” of convenience-based solutions in this category. Unfortunately, allowing third parties to manage the delivery of services may also allow them more control over cost than procurement realizes.
In this webinar, we were joined by Alex Carlson, former Vice President of Category Management within Wells Fargo’s Corporate Properties division and new VP of Facilities Management Services at Fine Tune. His experience and advice can help your organization avoid “the dark side” and instead walk towards the many opportunities for value creation associated with this category of spend.
Alex answered live questions about:
- The benefits of managing costs as well as services through a cost plus model
- Navigating the transition from service provider to client
- Facilities management challenges in C-store, big box retail, and office environments
- In depth category perspectives and stories of managed services survival
Dig Deeper:
- Alex Carlson on LinkedIn
- Fine Tune
