Procurement teams know the pain of indirect contract renewals all too well.
While strategic contracts receive focused attention, the long tail of indirect spend is often neglected, spread across departments, poorly documented, and renewed without negotiation. Even organizations with robust procurement platforms struggle to scale their processes to cover smaller agreements. This can (and often) does lead to missed opportunities, auto-renewed contracts, and growing risk.
AllCaps was built to close this gap.
In this episode of AOP Introducing, Kelly Barner speaks with AllCaps founder and CEO Divyabh Mishra about how the company is using generative AI to bring structure, control, and strategic oversight to indirect renewals. AllCaps delivers an end-to-end service powered by AI and supported by experienced negotiators, taking full ownership of this critical, yet underserved, procurement process.
Divyabh doesn’t come from a traditional procurement background. He’s an entrepreneur at heart who looks for inefficiencies that can be solved with emerging technology. After speaking with procurement leaders across industries, Divyabh said he saw a concerning pattern: indirect spend that was disorganized, under-resourced, and largely invisible. Contracts were buried in spreadsheets or didn’t exist at all. They were just invoices quietly renewing in the background. Recognizing an opportunity to apply AI where it could deliver real, measurable impact, he launched AllCaps.
At the core of the platform is “Calm,” AllCaps’ AI assistant that builds customized negotiation strategies and detailed playbooks tailored to each renewal. Procurement teams can either use Calm to manage the negotiation internally or hand it off entirely to AllCaps’ team of experts. AI handles the heavy lifting by identifying benchmarks, drafting messages, surfacing leverage points while the team ensures execution through to contract close.
What sets AllCaps apart in a crowded landscape of AI-powered procurement startups is its fully-managed model. While many companies offer tools that require procurement teams to invest time and effort into adoption and execution, AllCaps removes that burden entirely. Clients hand over their contracts, often starting with just a few, and the AllCaps team takes it from there. The platform then organizes, tracks, negotiates, and delivers results with minimal lift from the internal team.
That approach has already proven its value. Divyabh shared that one globally recognized business school, with over $300 million in total spend, discovered that their indirect contracts were slipping through the cracks despite having a procurement technology suite in place. After bringing AllCaps in to manage $2.5 million of their indirect spend, they realized $247K in savings in just seven months, which brought about 14 percent of their spend under management. Equally important, they gained visibility into an area of spend that had been largely unmanaged.
AllCaps’ low-risk onboarding model also makes it easy to get started. Clients are encouraged to test the platform with a handful of contracts (often those small renewals that would otherwise be neglected). Once procurement teams see the strategies, the playbooks, and the impact firsthand, expanding the partnership becomes a natural next step.
At a time when procurement is being asked to do more with less, AllCaps offers a practical way to extend impact without adding complexity. By combining generative AI with real-world negotiation execution, the platform helps teams take control of indirect spend and ensure that no renewal – large or small – gets left behind.