With procurement digitalization accelerating and AI now a core part of all business operations, the relationship between procurement and IT has never been more important. That relationship won’t work without a conscious effort on both sides.
As the 2025 CPO-CIO Report found, 58 percent of procurement and IT teams coordinate effectively, but IT still takes the lead in more than half of technology decisions. The practical implications of this for procurement transformation projects are clear, and so procurement’s business case for investment and measurement of ROI must be clear as well.
In this fireside chat, we were joined by Tricia Miller, SVP of Product Marketing at Coupa, Kevin Oakes, CPO at Synchrony, and Rekha Pata, VP of P2P SIM Ops and Technology Strategy at Synchrony, and shared more details from the report and bring the findings to life through their own transformation journey.
They discussed:
How to make smart investment decisions for AI-powered procurement.
How Synchrony built a successful IT-Procurement partnership.
How to navigate the ongoing digital evolution and future-proof your strategic partnership.
