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Moving From Orchestrated Processes to Automated Work

Moving From Orchestrated Processes to Automated Work

 

When procurement first graduated from generative to agentic AI, it wasn’t immediately clear what the impact would be or how quickly it would be felt. Now that we have had an opportunity to experiment, pilot, and implement agentic AI in our workflows, no questions remain: agentic AI is essential to the future of strategic spend management.

With the next generation of AI agents, we're moving beyond orchestrating processes to automating the work itself. That is reshaping how intake, contracting, and procure-to-pay get done.

In this AOP Live session, we were joined by Michael Denari, General Manager of AI at Zip. Michael described where the biggest automation opportunities live, what it takes to build an AI-first operating model, and how procurement leaders can position themselves at the forefront of AI-driven transformation.

 Michael answered live questions about: 

  • How to select tasks and then manage their transition from manual to automated
  • The effect that this shift of effort will have on the tech stack, workflows, and procurement’s operating model
  • The new mindsets and skillsets that will be required to lead the way through AI-enabled transformation
  • How procurement can make a business case for, and then measure the ROI from, investments in agentic AI

 

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