Empathy is frequently cited as one of the most important qualities in hiring, management, and corporate culture in general. Empathy peaked in 2020 as communities and companies rallied to withstand the pandemic, but time has a way of wearing away all things.
Are we finally succumbing to ‘empathy fatigue?’
In this week’s Dial P audio podcast, Kelly Barner gathers data and anecdotes – plus a little custom research – to assess how effective our current empathy practices are:
• What empathy really means on individual and leadership levels
• The costs associated with practicing empathy
• Why empathy is not happiness and can’t be mandated
• How we can all get better together