“Digital is a way of operating. It’s a way of being, it’s a way of challenging what you do and trying to do it much more efficiently and accurately. That’s the goal. That’s the hope.” -Dr. Elouise Epstein, Partner, Kearney
We all know what digital transformation is, right? The two words together sound simple enough, but it has become an increasingly complicated process that might start with the intention to improve the business but ends up as a band-aid for problems that never see the light of change. So where have we gone wrong?
Don’t worry, it’s not all on you! Dr. Epstein reveals from a consultant’s point of view the many missteps she’s seen at the executive level that have perpetuated a cycle of inept transformations. But there is hope – in the data flowing through the enterprise and the people working together to use it.
But, Dr. Epstein reminds us – there is no magic button. It takes work. There’s a new skill set that requires a general digital literacy, but it also requires working with people that perhaps have been the roadblock for a long time.
Show host Katherine McCleery takes listeners on a journey through Dr. Epstein’s comprehensive view of where procurement’s gone wrong and a closer look at the path she sees ahead:
- How procurement leaders can build a business case for better data and what it takes to close the gap with CIOs
- Why open-sourcing data analysis and business strategy is one way to move procurement and supply chain forward
- Predictions on the state of the supplier experience and where we can expect to see new investment in 2022