BMP Radio

Mitigating the Cost of Expensive Sentences: An Interview with Author Jack Quarles

Today I am joined on BMP Radio by Jack Quarles. Jack is the author of Expensive Sentences, a fascinating new book that shines a spotlight on the casual remarks made day in and day out at companies that are costing them money.

“The old phrase is that ‘culture eats strategy for breakfast’, that’s attributed to Peter Drucker. We repeat that a lot, and of course, a lot of us understand what that means, because if something is going against the culture, it’s not going to succeed because your culture is so important. My only issue with that phrase is that, breakfast ends at 8:00 and culture is hungry all day. And culture will eat your tactics, and your tools, and your software, and your consultants and everything. – Jack Quarles

In the podcast, you’ll learn:

  • Jack explains how to identify and respond to expensive sentences – and how to make it an internal movement that changes things for the better.
  • There is a great deal of frustration internally with traditional procurement and sourcing processes – by executives, stakeholders, and procurement alike. How can procurement get to the root of the issue and improve the situation?
  • A passive aggressive approach to resource efficiency (intentional or otherwise) can be as dangerous as a flat out refusal to work with procurement.

Links and Resources:

About the author

Kelly Barner

Kelly Barner has covered procurement news, events, publications, solutions, trends, and relevant economics at Buyers Meeting Point since 2009. In 2017, she joined Philip Ideson as a co-founder of Palambridge, a virtual platform of procurement experts, technology, and intelligence. Palambridge provides a broad range of flexible procurement solutions, available on-demand.

Kelly has several regular columns throughout the procurement industry and in the summer of 2016 was appointed to become the Business Survey Chair for the ISM-New York Report on Business.

Kelly has her MBA from Babson College as well as an MS in Library and Information Science from Simmons College. She has also co-authored two books: ‘Supply Market Intelligence for Procurement Professionals: Research, Process, and Resources’ (2014) and ‘Procurement at a Crossroads: Career Impacting Insights into a Rapidly Changing Industry’ (2016).

Before covering the procurement industry as a blogger, Kelly worked as the Associate Director of Consulting Services at Emptoris (now IBM) and as a Hired Services sourcing specialist at Ahold USA