Financial services spend has never been what you might consider ‘low hanging fruit,’ but many procurement organizations are getting to the point where they are not only ready to manage it, the organization needs them to bring consistency and transparency to these critical supplier relationships and operational requirements.
Diego De la Garza, Senior Director Global Services & Delivery at Corcentric, brings over a decade of industry experience to the table to address this complex spend category. Whether the company is B2B or B2C, the increasing role of technology in global business is increasing the range of financial services requirements most companies have and raising the bar on what current partners need to be capable of.
In this interview, Diego describes the financial services category with Philip Ideson and Kelly Barner:
- How new or disruptive technologies are redefining financial services or altering how companies partner with providers meet those needs
- The key internal relationships procurement needs to manage when sourcing financial services and how those other functions measure success
- The nuances and opportunities to switch suppliers and how they compare to other, less regulated, categories of spend