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280: The 2019 Deloitte CPO Survey Word of the Year: Complexity w/ Ryan Flynn

By October 28, 2019 October 29th, 2019 No Comments

“The ‘complexity masters’ have taken the transactional side of procurement and turned it into a well-oiled machine, a combination of operating models and digital strategies, so that they can focus on those areas where they can drive the most value.”

The annual Deloitte Global CPO survey is one of the most anticipated reports of the year. In this year’s report, the 8th annual, the authors took a different approach than they have in the past, calling out a single word of focus: complexity. Ryan Flynn is a Principal at Deloitte Consulting with 14 years of experience helping global companies improve their sourcing and procurement efficiency and effectiveness.

Despite the fact that so many things seem to remain the same in procurement year after year, Ryan observes that his team is seeing movement – and fortunately, we are moving in the right direction. Procurement’s scope is shifting, as is our attitude towards ‘good’ risk. Of course, there is still plenty of work to be done, and nothing ever remains the same.

In this conversation, Ryan talks about:

  • The difference between ‘good’ complexity and ‘bad’ complexity, and why procurement should be careful about what we wish for
  • Whether increased complexity helps (finally) make the case for procurement to take a larger role in risk management
  • What makes a company a ‘complexity master’
  • Why procurement needs to be deliberate in our plans for increasing influence and delivering value

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Philip Ideson

About Philip Ideson

Philip founded Art of Procurement in 2015 as a way to empower procurement professionals at all levels to deliver change with confidence; whether from the inspiration of the popular weekly podcast that he hosts, or with targeted solution offerings that guide clients on their journey to transform the impact of procurement.