Opinion Supplier Management

113: How to Make Your Supplier Happy this Christmas!

On today’s Art of Procurement, I answer a listener question. The question was: how do you make a supplier happy.

Now, I’m going to assume that the right answer isn’t to give them riches for providing peanuts! So, I sat down and thought through 6 different ways that I think we can all put at least a half smile on the faces of our suppliers this Christmas!

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“Ask your supplier if there is one thing that you do – as a company – that makes their life difficult, that increases the cost of doing business with you, or that has unintended consequences. It may be that there is nothing that you can do about it, but on the flip side it may just be something small that can be fixed quite easily. You never know if you don’t ask, and at least they know that you care. “

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About the author

Philip Ideson

Philip Ideson is passionate about the role that procurement professionals and leaders can plan in creating competitive advantage for their organizations in ways that go beyond the traditional value proposition.

Philip founded Art of Procurement as a way for the procurement community to learn from each other, increasing the impact they have on their organizations. In 2017, he co-founded Palambridge, a virtual platform of procurement experts, technology, and intelligence. Palambridge provides a broad range of flexible procurement solutions, available on-demand.

Prior to Art of Procurement and Palambridge, Philip enjoyed a career that spanned the procurement value chain, working across three continents for organizations such as Accenture, Procurian, Ally Financial, Pfizer and Ford Motor Company.